Embarc Dispensary App Rebuilt From the Ground Up

Embarc Rebuilt Its App From the Ground Up

TL;DR: Embarc’s old app had problems. Customers told us. We listened, scrapped it, and rebuilt the whole thing from scratch. The new Embarc app is faster, cleaner, and easier to use. 

You can download it now on the Apple App Store (opens in new tab) and Google Play (opens in new tab). If you try it, leave us a review, good or bad. We want to hear it.

A Review We Couldn’t Ignore

Two years ago, a customer left this review:

“Sorry the store is amazing but the app is horrible.” — frrreeddyy99, 1 star

Fair enough.

The store experience has always mattered to us. The app, at the time, did not live up to that standard. Customers noticed. We noticed too.

Here’s the thing about saying you value honesty: you have to mean it, even when the feedback is tough to read.

So we did what we should have done.

We rebuilt the entire app from the ground up.

What the New Embarc App Actually Does

The new Embarc dispensary app is faster, cleaner, and much more useful.

Here’s what you can do in it:

Browse deals in real time (opens in new tab). See what’s on sale at your location before you walk in the door. No surprises. No “oh, that deal ended yesterday.”

Track your Passport Club points (opens in new tab). Check your balance, see what you’ve earned, and know exactly how close you are to your next reward without asking your Guide to look it up for you.

Reserve member-only prizes. Reserve special-edition Getaway Bags, enter to win weekly giveaways from our partners at PassportClub.co (opens in new tab), and redeem exclusive merch you can’t get anywhere else.

Order ahead (opens in new tab). Skip the line. Place your order, pick it up, and get on with your day.

Check your order history. Found something you loved three months ago and can’t remember what it was? It’s in there.

Find your next favorite. Browse the menu, explore new products, and actually discover things, which is kind of the whole point.

One more thing: enable push notifications. We’ll make it worth your while. Surprise point drops are coming soon.

Why We’re Saying the Old App Wasn’t Good Enough

Because you already knew.

We have the reviews. We read them. And the thing about running 17 dispensary locations across California (opens in new tab) is that customer feedback isn’t abstract. It’s real people at real stores having a real experience that either works or doesn’t.

The in-store experience at Embarc has always been the thing we’re most proud of. 15,000+ five-star Google reviews don’t happen by accident. But a great store with a frustrating app is still a gap, and it was one we couldn’t ignore anymore.

So we fixed it.

Download the New Embarc App

Available now on the Apple App Store and Google Play.

→ Download on the App Store
(opens in new tab)→ Get it on Google Play (opens in new tab)

Or just scan the QR code next time you’re in one of our 17 California locations.

Tell Us What You Think

Here’s where we ask for a favor.

If you download the app and it works well for you, leave us a review. It helps other people find it.

If you download the app and something still feels off, leave us a review then too. We’d rather know. That’s part of how we got here in the first place.

→ Rate us on the App Store
→ Rate us on Google Play

While You’re In the App

A few things worth checking out once you’re in:

The Getaway Bag. Every Friday, Embarc drops a limited-edition $60 bag packed with $125 worth of product. Passport Club members only. It sells out. The app is the fastest way to know when the next one drops and how you can reserve one, so you’re not waiting in line on Friday morning.

Daily deals. Passport Club members get 30% off select brands every single day. The app shows you exactly what’s on deal at your location.

Passport Club. If you’re not a member, you’re leaving money on the table. It’s free to join. You get 5% back on every purchase. You can sign up in the app in about 30 seconds.

FAQ

What can I do in the Embarc app?

You can browse real-time deals, track Passport Club points, reserve member-only prizes, order ahead, check your order history, and explore new products.

Is the Embarc app available on iPhone and Android?

Yes. The Embarc app is available on both the Apple App Store and Google Play.

Can I track Passport Club points in the app?

Yes. You can check your balance, see what you’ve earned, and track your progress toward your next reward.

Can I order ahead in the Embarc app?

Yes. You can place your order in the app, then pick it up and skip the line.

Why is Embarc asking for reviews?

Reviews help other customers find the app, and they help Embarc understand what’s working and what still needs improvement.

Embarc operates dispensary locations across California. Must be 21+ with valid ID. Available on iOS and Android.